By ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Kloica Accessories, you warrant that you are at least 18 years old or have parents' permission to buy from us.
All personal information you provide us with or that we obtain will be handled by Kloica Accessories, as responsible for the personal information.
Events outside Kloica Accessories's control shall be considered force majeure.
The price applicable is that set at the date on which you place your order.
Shipping costs and payment fees are recognized before confirming the purchase.
Card information is transmitted over secure SSL encryption and is not stored.
Kloica Accessories reserves the right to amend any information without prior notice.
All Products are sold to you “as is” without warranty of any kind, either express or implied.
All orders within the US are shipped via USPS with tracking. We will notify you when we ship your order and will provide you with the tracking number.
For international orders, the shipping cost of $13.99 does not include a tracking number. We will provide you with your package’s Custom Barcode Number when we ship your item. Packages shipped internationally cannot be tracked. Kloica Accessories does not take responsibility if you choose $13.99 shipping option for international orders and your package gets lost during shipping. Kloica Accessories will not refund the item's purchase price or shipping charges if you claim that you never received your package as we will have no way of keeping track of the package. If international customers would like a tracking number and protection against a lost package, then please choose International Priority Mail shipping option.
Please be careful and double check your shipping address when placing your order. If you provide us with an incomplete or incorrect shipping address when placing your order and your package comes back to us undelivered due to the incomplete or incorrect address that you provided, then we will contact you to obtain the complete and correct address. However, the buyer will be responsible for shipping and handling charges again for us to resend the package to you with your correct address. If you choose not to pay for shipping and handling charges the second time, then your order will be canceled and the price of the items that you purchased will be refunded to you. Please note that the original shipping and handling charges will not be refunded.
All sales are final.
- Kloica Accessories retains the right to authorize returns at our own discretion. Once we offer the customer the option to return the item, the customer must respond and ship the item back to us within 7 days otherwise the offer will be canceled. This applies to other resolutions we may offer the customer, such as store credit, meaning that the credit must be used within 7 days of our offering.
The buyer agrees to accept that products made from natural materials, such as flowers, crystals, rocks, minerals, shells etc, will differ in shape, size, color, and luminosity. No two items containing these materials will be alike, and we will not accept returns if the product you receive does not exactly match the one shown on the site.
Silver is a precious metal known to tarnish (oxidize) over time. So, our Silver plated jewelry and sterling silver jewelry may tarnish (oxidize) over time. The buyer is responsible for following the general instructions to care for the silver-containing jewelry to keep it from tarnishing over time. The buyer also understands that silver containing jewelry may need re-polishing over time if it tarnishes. We will not accept any returns or refund any money if your jewelry tarnishes or breaks.
The silver and gold plating of the jewelry will wear off with time. The gold plating of our gold filled chains and jewelry will also wear off with time. The life of all silver plated, gold plated, and gold filled jewelry depends on how you care for it. Please refer to our accessory care section of the website, for tips to help make your jewelry last longer. We do not accept returns or refund any money if your jewelry tarnishes or breaks.
All metal jewelry may tarnish or change color. We will not accept any returns or exchanges or refund any money if your jewelry tarnishes, changes color or breaks.
All of our products must be handled with care. We are not responsible if your purchased product breaks. Items include but are not limited to the jewelry, phone cases, watches, crystals.
We describe our products thoroughly on our website in our product descriptions. Customers are welcome to email us at firstname.lastname@example.org if they have any further questions.
We will not accept returns based on claims stating that the item received was not as described or is not suitable for you.
- We pack all of our orders extremely carefully. If you claim that you received a damaged item(s), please email us a photo of the damaged good(s) and the original packaging that it was mailed in within 72 hours of receiving the order.
For international orders, local charges (sales tax, customs duty etc.) may occur. These charges are paid by the customer.
Not every iPhone case looks exactly the same! It is normal for some floral arrangements to differ from the provided photos. Please note that our cases are handmade, so slight imperfections are possible, such as tiny bubbles or slight color change of the flowers etc.
We always check the quality of our products before shipment. Flowers may fade over time depending on the case care by the user. Please protect your iPhone case from chemicals and sunlight to protect the coating and flowers color from fading. All sales are final.
Cases are not guaranteed to fully protect your phone. If any damage occurs to your phone while using our case, Kloica Accessories will not be held responsible.
We do not offer price adjustments on previous sales.
Geodes are not guaranteed to have crystals in them. All sales are final.
Watches come with an initial battery installed in them. Customers are responsible for replacing the battery after the initial battery dies. All watches with straps are sold to you “as is” without warranty of any kind, either express or implied.
Note that for all crystals, the meanings behind the crystals are spiritual supports to healing and are not prescriptions or healthcare information.
Pre-orders typically take 2 to 3 weeks to ship. However, in some cases, it may take longer than 3 weeks for us to ship your pre-order.
If you place an order, and at least one item in your order is a preorder, then we will ship the entire order out once we restock the pre-order item. If you need the items that are not on pre-order sooner, then please place separate orders, one for the preorder item(s) and one for the items in stock.
By placing an order with us you acknowledge that you have read, understood, and agree to our terms and conditions.
We inspect our products carefully before shipping. Since many of our products are handmade, slight imperfections are possible. All sales are final.
We usually ship the orders within 2 to 3 business days. However, it may take us longer to ship your order if we run out of some supplies.
We are not responsible for any lost packages if you provide us with an incorrect or incomplete shipping address. No replacement or refund will be issued if your package gets lost during shipping due to the inaccurate or incomplete shipping address provided by you.
- You can request an order cancellation within 2 hours of placing your order. We may cancel your order if we have not started the shipping process of your order. Since we have to pay a fee to PayPal for refunding money, there is $1.00 cancellation fee per order (which includes $0.30 to PayPal and $0.70 for our cancellation processing fee).
If you place a custom order for any of our products, we try to make and ship your order as soon as possible. However, in some cases, it may take 2 weeks or longer for us to ship your order depending on the inventory available. All sales are final.
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Kloica Accessories, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Kloica Accessories for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by Kloica Accessories as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Kloica Accessories and Tictail and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Kloica Accessories to delete or correct the information held about you. By accepting the Kloica Accessories Conditions, you agree to the above.
Events outside Kloica Accessories's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Kloica Accessories is released from Kloica Accessories's obligations to fulfill contractual agreements. Examples of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
All products remain Kloica Accessories's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Kloica Accessories.
All transfers conducted through Kloica Accessories are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer’s own expense.
The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Kloica Accessories without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Kloica Accessories we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Kloica Accessories reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Kloica Accessories has the right to cancel the order and refund any amount paid in the best way. Kloica Accessories shall also notify the customer of equivalent replacement products if available.
Tictail AB is not responsible for any content, interactions or transfers made on http://kloica.tictail.com.
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